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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kayla johnston

kayla johnston

November 25, 2024

5  out of  5
rating by kayla johnston
"Anna is great she always helps me when I need something and they will try to work with you on stuff"
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David Ibes

November 25, 2024

5  out of  5
rating by David Ibes
"Anna was very friendly"
We responded:
"Thank you so much for the review, David! We appreciate you! "
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sean carrell

November 21, 2024

5  out of  5
rating by sean carrell
"This was the most informative and personal experience i have ever had. Anna and shane were awesome!"
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Sharonda Mason

November 19, 2024

5  out of  5
rating by Sharonda Mason
"Anna, is amazing!!! She takes care of everything I need in the most professional way….she is absolutely amazing!!"
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Christopher Marksberry

November 15, 2024

5  out of  5
rating by Christopher Marksberry
"Sydney is great!"
We responded:
"Thank you! She does a great job and happy you are taken care of!"
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Lori Longwell

November 7, 2024

5  out of  5
rating by Lori Longwell
"Anna is the best! Helped so much! Shane as well! Thanks again"
We responded:
"Thank you Lori! Anna does a great job and cares about each client. Your kind words are appreciated!"
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Stacy Easton

October 30, 2024

5  out of  5
rating by Stacy Easton
"Dealing with insurance can be overwhelming. But not today. My experience with Anna at Shane’s office, was incredible. Not only did she fix my issue but she had me in stitches laughing. Kept me at ease and even walked me out. A++ Anna!"
We responded:
"Stacy, we are thrilled you had a great experience and now have a better understanding of how your insurance works. Our job is to make sure you are educated and are not overwhelmed when it comes to insurance. Thank you for trusting us!"
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Clay Skousen

October 28, 2024

5  out of  5
rating by Clay Skousen
"Nothing but good things to say, everyone who we’ve dealt with has been extremely kind and was easily able to help us with all questions or concerns. Any claims we’ve filed have been completely hassle free and quickly dealt with. I’ve recommended them to anyone I know looking for insurance"
We responded:
"Our job is to protect you when you have that circumstance that causes you to file a claim. Our main job is to be there when you need us. So happy we are able to help you in those times. We appreciate you trusting us with your insurance needs! "
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Shawn Hall

October 21, 2024

5  out of  5
rating by Shawn Hall
"Sidney been a god sent"
We responded:
"Shawn, we are so sorry to hear about the claim. The least we can do is check on you and make sure you get everything promptly completed. Sydney is leading this effort and we are very appreciative of her work. Thank you for the kind words Shawn. "
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Lisa Plaisance

October 16, 2024

5  out of  5
rating by Lisa Plaisance
"Everyone there is very helpful, they go out of their way for you. Thank you guys, you're the best! Anna you're awesome thanks for all the help!! She is definitely my favorite and she alone deserves 5 stars!!!"
We responded:
"Hello Lisa, we are happy you chose us. Thank you for letting us serve you. -Shane"
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Don Rush

October 15, 2024

5  out of  5
rating by Don Rush
"Anna really went out of her way to get me some auto and renters insurance. Thank You!"
We responded:
"Thank you Don! We greatly appreciate you trusting us with your insurance needs and look forward to serving you!"
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Matthew Kohlenberger

October 12, 2024

5  out of  5
rating by Matthew Kohlenberger
"Anna was wonderful and Shane andrus State Farm has kept my family, vehicles, business covered under all circumstances and always answered the phone and been so helpful each time! These folks are great and we love them!"
We responded:
"Thank you Matthew. We are grateful to have your insurance at our office and appreciate your trust in us!"
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Anthony Stewart

October 1, 2024

5  out of  5
rating by Anthony Stewart
"They have all way been great and very nice"
We responded:
"We can't thank you enough for your kind words. It's an honor to be able to take care of your insurance needs. "
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Jennifer Brendel

September 30, 2024

5  out of  5
rating by Jennifer Brendel
"Anna was very helpful today with my claim!!!"
We responded:
"Thank you, Jennifer. We promise to take care of you throughout the claim process. "
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Becky Ware

September 24, 2024

5  out of  5
rating by Becky Ware
"They saved me so much money!"
We responded:
"We are so glad we saved you money on your car insurance. It doesn't always work that way but we can assure you that our team will provide the best customer service and always make sure you are taken care of. Thank you again!"
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Tonya

September 16, 2024

5  out of  5
rating by Tonya
"Anna is amazing! First time meeting her and I look forward to coming back in to see her!"
We responded:
"Tonya, thanks for always stopping by each month to pay. We love seeing our clients in person. Anna is great at what she does. Thanks for trusting us with your insurance needs. "
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Erick Adams

September 16, 2024

5  out of  5
rating by Erick Adams
"Shane and his team helped one of customers transfer from PA to Kentucky. Shane and his team went over and above to help our customer easily transition his car insurance. We highly recommend them."
We responded:
"Thank you Erick. Moving can be stressful for everyone, our team can help transfer your insurance without a problem and cause you zero stress in doing so. Thanks for the referral!"
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Ashley Perdew

September 10, 2024

5  out of  5
rating by Ashley Perdew
"Anna is awesome!! She helped me so much."
We responded:
"Thank you for your kind words, Ashley! We strive to provide excellent customer service and are always here to help."
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Brianna Alcorn

September 4, 2024

5  out of  5
rating by Brianna Alcorn
"I’ve been with State Farm for years on my family’s policy. When I split on to my own policy earlier this year the transition was no problem! And when I fell on hard times, my agent Anna was absolutely amazing with not only calming me down but also helping me as much as possible. She not only got my bill lowered but helped me set up a plan on getting back on track. State Farm has always been good to my family and I will continue to use them!"
We responded:
"Thank you Brianna. We know things happen in life and we are here if you need us. Thank you again for trusting us with your insurance. "
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Lori Bailey

September 3, 2024

5  out of  5
rating by Lori Bailey
"Shane and all who work in the office is so nice and helpful! I have had them for years and they have been awesome! #bestinsurancebyfar #awesomepeople #treatedlikefamily"
We responded:
"Lori, thank you for the kind words! We are thankful we get to take care of your insurance needs and appreciate the loyalty over the years. "
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Andria Barkett

August 30, 2024

5  out of  5
rating by Andria Barkett
"Thank you Sydney for help!! It’s nice to be able to talk to somebody on the phone who is willing to help and make sure that you understand your policy coverage."
We responded:
"We know insurance can be confusing at times and understand everyone needs a little extra help when they call. Our team is ready to assist anytime. Thank you Andria!"
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Phyllis Matthews

August 29, 2024

4  out of  5
rating by Phyllis Matthews
"My truck was hit sitting in my driveway, even though it was in the middle of covid 19. I was very successfully helped and assisted by Shane & Erica. Thanks to both for the great service"
We responded:
"We're always here to help with the unexpected, thanks for such a great review Phyllis! -Shane & Erica"
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Debbie Hicks

August 14, 2024

5  out of  5
rating by Debbie Hicks
"Great Service, Friendly Staff. They go out of their way to help you."
We responded:
"Debbie, Contact is anytime! We're always here to help you! Thank you for the five stars! - Shane"
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Micki Sward

July 30, 2024

5  out of  5
rating by Micki Sward
"The whole staff has been nothing amazing and so helpful with any questions we have had."
We responded:
"Thank you, Micki, for the kind words. We appreciate your business!"
Profile photo of Terry Pool

Terry Pool

July 10, 2024

5  out of  5
rating by Terry Pool
"I'm a man of few word. Not much on writing reviews but they have a new young lady there now named Sydney. She is OUTSTANDING! I had a situation where a former employee messed up on my coverage and I was still getting charged for a vehicle that I hadn't owned for 6 months. Needless to say I was HOT! Sydney got on it and resolved the issue and got my money refunded. She is probably the ONLY reason I'm still doing business with State Farm. When I called I was ready to cancel everything I had. Like I said... She got things corrected and we're all good now. Keep up the good work!"
We responded:
"Sydney is a great one and glad you stuck with us and trusted us with the issue. Thank you for calling and allowing us to help you instead of switching your insurance. We are always here for our customers. Thanks Terry"