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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna Ward

December 10, 2025

5  out of  5
rating by Anna Ward
"12/10 - Teresa today did an excellent job taking care of me. She was so courteous and helpful. They all treat you like family there. I really appreciate them and their kindness. I enjoy doing business with Shane's State Farm Team in Paducah. They are very helpful and take care of my needs. I appreciate their support and help in my situation. I highly recommend them."
We responded:
"Anna, I'm pleased to hear you had a great experience with this agency! Thank you for taking the time to share this! - Shane"
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Hunter Finlay

December 8, 2025

5  out of  5
rating by Hunter Finlay
"Hunter Hurst was great to work with and helped answer all of our questions while also giving a competitive option for our home and auto insurance."
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Dennis Lally

December 5, 2025

5  out of  5
rating by Dennis Lally
"It was so easy to understand what Terrsa was explaining about my insurance and questions I had. Thank you!"
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Jaclyn Huff

December 3, 2025

5  out of  5
rating by Jaclyn Huff
"Hunter was amazing! Took great care of me and worked around my schedule to get our new car insurance rates locked in! HIGHLY RECOMMEND."
We responded:
"Thank you for making time around your schedule to discuss your insurance. I am excited to get you a great car insurance rate and put hundreds back in your pocket a year. "
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Mary Aiken

December 2, 2025

5  out of  5
rating by Mary Aiken
"Chyenee awesome team lead"
We responded:
"Thanks Mary. We really appreciate you!"
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Dustin Walker

December 2, 2025

5  out of  5
rating by Dustin Walker
"Hunter helped me out greatly. 5 stars!!!"
We responded:
"We are glad you were able to save money and get more insurance. Thank you for the opportunity to help you!"
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Christi Cummins

November 19, 2025

5  out of  5
rating by Christi Cummins
"Very helpful and friendly!"
We responded:
"Thank you for the 5-Star Review!"
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Rosemary Rubalcava

November 14, 2025

5  out of  5
rating by Rosemary Rubalcava
"Hunter and Anna gave exceptional customer service! Thank you so much. Not only am I feeling really good about our coverage and rates but they were so patient through the whole process of switching. Thank you"
We responded:
"We are thrilled we gave you more coverage in the event you have a serious claim. That is something we strive to do and so glad hunter customized your insurance plan for you!"
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Angel Ortiz

November 14, 2025

5  out of  5
rating by Angel Ortiz
"Cheyenne was super chill to chat with about my policy. I'm probably gonna run with State Farm forever. I appreciate how professional and flexible these folks are."
We responded:
"Angel, your trust means the world to us. This is why we do what we do. Our job is to make insurance simple and easy for everyone. "
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Garrett Blackburn

November 14, 2025

5  out of  5
rating by Garrett Blackburn
"Very helpful and polite with quick friendly service!"
We responded:
"Thank you for the kind words Garrett!"
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rachelle mckie

November 14, 2025

5  out of  5
rating by rachelle mckie
"Chyenne was so helpful and friendly. We had a lovely conversation and she eased my worries about how much my total would go up. She was very personable and easy to talk to!"
We responded:
"Rachelle, thank you for giving us the opportunity to explain your insurance and all the ins and outs. We are so happy you understand and trust us to take care of your insurance needs!"
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Jeffrey Overstreet

November 13, 2025

5  out of  5
rating by Jeffrey Overstreet
"Cheyenne was great!!!!!"
We responded:
"Thank you Jeffrey!"
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Megan Michael

November 12, 2025

5  out of  5
rating by Megan Michael
"It was very nice working With Hunter, he was very easy to get along with and got us Exactly what we were looking!"
We responded:
"Thank you Megan. We are thankful you chose to give us an opportunity to help you with your insurance needs. "
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jeannie fox

November 11, 2025

5  out of  5
rating by jeannie fox
"Cheyenne was great. I added my granddaughter to my policy and she made it very easy. Thank you."
We responded:
"Jeannie, Thank your giving us the opportunity to take care of you. We love helping people."
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Tomcatt

November 10, 2025

5  out of  5
rating by Tomcatt
"Hunter is a big help and couldn’t ask for better! If you need anything give hunter a call and he’ll get it right!"
We responded:
"Thank you for your 5-star review! We're glad our team provided you with excellent service and the right insurance solutions. We appreciate your support and look forward to helping you with all your insurance needs!"
Profile photo of Chelsea Rollins

Chelsea Rollins

November 7, 2025

5  out of  5
rating by Chelsea Rollins
"Cheyenne was amazing and always takes such good care of us! She explains things thoroughly and gives us the best advice! Will always come do business with her! She deserves dinner!"
We responded:
"Thank you for your fantastic 5-star review! We're thrilled to hear that Cheyenne consistently provides you with thorough explanations and excellent advice. At Shane Andrus State Farm we pride ourselves on delivering personalized insurance solutions and exceptional customer care. We appreciate your continued trust and look forward to assisting you with all your insurance needs!"
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Brittany Potter

November 7, 2025

5  out of  5
rating by Brittany Potter
"Hunter assisted me with saving tons with my insurance policy and giving more coverage than my previous agency provided. He was thorough and handled everything efficiently. Quick and easy switch over. Thanks Hunter."
We responded:
"Thank you for the great 5-star review! We're happy Hunter was able to save you money while increasing your coverage. Making the switch to better insurance should be simple and hassle-free, and we're glad Hunter made that happen for you. We appreciate your trust and look forward to serving your insurance needs in the future!"
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Matthew Barber

November 7, 2025

5  out of  5
rating by Matthew Barber
"Hunter did an amazing job. Super easy to talk to."
We responded:
"Thank you for your wonderful 5-star review! We're glad to hear Hunter made the process easy and enjoyable for you. We appreciate your kind words and are always here to help with any of your needs!"
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Rachel Collins

November 6, 2025

5  out of  5
rating by Rachel Collins
"They are absolutely amazing friendly very helpful love this State Farm"
We responded:
"Thank you for the kinds words Rachel. We appreciate you trusting us with your insurance needs!"
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Trisha Winters

November 3, 2025

5  out of  5
rating by Trisha Winters
"Hunter Hurst was a joy to work with. Fast and friendly service and a great overall experience."
We responded:
"Thank you Trisha. We are so glad you decided to be a part of our insurance agency and we promise to continue the great service!"
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Delissa Cornelius

November 3, 2025

5  out of  5
rating by Delissa Cornelius
"My call was returned promptly (same day), my matters were made a priority. The level of customer service is superb as well as my payment for my new teenage driver."
We responded:
"Thank you for trusting us to take care of your family. "
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Abby Jackson

November 3, 2025

5  out of  5
rating by Abby Jackson
"Shane and Anna made buying insurance for our farm, rental properties and autos painless! And they saved us several thousand dollars a year with excellent coverage! Cannot recommend them enough!"
We responded:
"We are so glad we saved you money on your insurance. Thank you for the opportunity to quote your insurance."
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Danielle Smith

October 16, 2025

5  out of  5
rating by Danielle Smith
"Hunter was great to work with!"
We responded:
"Danielle, thank you so much for sharing! We are so happy that Hunter took great care of you. We appreciate your support! - Shane"
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Kendall Parrott

October 13, 2025

5  out of  5
rating by Kendall Parrott
"Hunter was awesome!! Shane should take him out to dinner!"
We responded:
"Kendall, thank you so much for sharing this with us! I am so happy to hear that Hunter took great care of you. We appreciate you and we will work on that dinner! - Shane "
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Shenerea Grayer

October 7, 2025

5  out of  5
rating by Shenerea Grayer
"Hunter was very helpful and such a lifesaver! I called with quite a few issues and he quickly resolved them. I would highly recommend."
We responded:
"Thank you for your great review, Shenerea! I'm so happy to hear that Hunter provided helpful service! We appreciate your recommendation more than you know. - Shane"