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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kingdom Key

September 3, 2025

5  out of  5
rating by Kingdom Key
"Alex was a huge help setting up my insurance, really nice to talk to as well. Hope he continues to do good!"
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Alena Webb

September 2, 2025

5  out of  5
rating by Alena Webb
"I want thank Hunter Hurst for helping me get the best auto insurance. He treated me with respect and was so nice. I will highly recommend him to anyone I know for auto insurance. Thank you so much. He deserves a night out on the town with his soon to be wife, don't you think so Mr. Andrew. Thanks to everyone there Alena Webb"
We responded:
"Alena, thank you so much for your kind words about Hunter! He is the best and I am so happy that he took such great care of you. We appreciate your recommendation and he does deserve a night out! - Shane "
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James Littlemyer

August 29, 2025

5  out of  5
rating by James Littlemyer
"I was able to obtain top quality insurance for less than I was paying currently. Alex worked hard to make sure i was insured for the unexpected. Thank you!!"
We responded:
"James, thank you so much for sharing! Your experience with Alex is exactly what we strive for. We appreciate you! - Shane"
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Steve Brown

August 22, 2025

5  out of  5
rating by Steve Brown
"Anna is GREAT! She was on my side the whole time and that’s exactly what I wanted for my insurance agent! Thank you Anna!"
We responded:
"Steve, thank you for sharing your positive experience with our State Farm Agency! So happy to hear that Anna took such great care of you. We appreciate you and your business! - Shane "
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Teresa Kay

August 19, 2025

5  out of  5
rating by Teresa Kay
"Anna is AMAZING!!"
We responded:
"We think so too! Thanks Teresa"
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Niki holmes

August 15, 2025

5  out of  5
rating by Niki holmes
"Anna is an amazing person to deal with at State Farm insurance."
We responded:
"Anna is the best, thanks for the review!"
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Regina Feezor

August 15, 2025

5  out of  5
rating by Regina Feezor
"Alex was great and saved me $65 a month on auto insurance!"
We responded:
"Savings is the goal!! Glad we could help and thanks for the great review"
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giovanna claudino

August 15, 2025

5  out of  5
rating by giovanna claudino
"Alex was absolutely amazing in helping me find a great rate for my car insurance! He took the time to explain everything clearly, answered all of my questions, and made the process quick and stress-free. Not only did he save me money, but he also made sure I had the right coverage for my needs. Professional, friendly, and very knowledgeable — I couldn’t have asked for better service. Highly recommend Alex to anyone looking for the best insurance rates!"
We responded:
"Quick and stress-free is always our goal! We're so glad you got great rates and we appreciate this review. Thanks! "
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Joseph Perrault

August 14, 2025

5  out of  5
rating by Joseph Perrault
"KFB (kentucky farm bureau) dropped me out of nowhere after 1 claim. They were the worst to deal with. I am a first time home owner and had to deal with the stress of finding an affordable and reliable home insurance. I called multiple places with no luck. Finally, I was able to talk to Alex Ligon at Statefarm. Not once did I feel like he was trying to sell me coverage I didnt need. He offered me everything he believes i should have to get the most value out of my home insurance while still staying in my budget. It was such a great experience that I plan to bundle and move my car insurance over as well. I highly recommend the Shane Andrus statefarm team. Especially agent Alex ligon"
We responded:
"So great that you made the switch Joseph, we're happy to help you and your family with your insurance. Thank you for such a wonderful review and we look forward to continuing to work together"
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Anna Ward

August 13, 2025

5  out of  5
rating by Anna Ward
"I enjoy doing business with Shane's State Farm Team in Paducah. They are very helpful and take care of my needs. I appreciate their support and help in my situation. I highly recommend them."
We responded:
"Anna, I'm pleased to hear you had a great experience with this agency! Thank you for taking the time to share this! - Shane"
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Cody Benge

August 8, 2025

5  out of  5
rating by Cody Benge
"Alex was extremely helpful in getting me the best quote and working with me. He went out of his way to help me cancel my policy with another company. If I could give a 10 star rating for his customer service I would! Thank you for all your help Alex!"
We responded:
"Cody, I am thrilled to hear that Alex took such great care of you. Your experience with Alex is exactly what we strive for! We appreciate the trust you have in our office. Thank you for taking the time to share this! - Shane "
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Dinorah Villegas

July 30, 2025

5  out of  5
rating by Dinorah Villegas
"This office is so sweet and professional if you have any questions, they have the answers!! I am so glad we insured with State Farm!! Jenny, Kaitlyn & Wes have helped us tremendously I appreciate everything they’re doing! If you aren’t insured with State Farm I recommend going to their office Today!"
We responded:
"Dinorah, your kind feedback is music to my ears! My team and I aare proud to serve you and look forward to assisting you in the future! - Shane"
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Tray39

July 29, 2025

5  out of  5
rating by Tray39
"Really glad I called State Farm! Alex was great and VERY informative! Helped me out tremendously! Pretty much saved a whole car note from my previous insurance company! Great experience!!!"
We responded:
"Tray, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! We appreciate you. - Shane"
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Douglas Grogan

July 29, 2025

5  out of  5
rating by Douglas Grogan
"I was actually going to change company's. I had done some pricing at other agencies and they were lower. I told Jenny and she actually cut my monthly payment in half, she was Excellent. 6 Stars on a 5 star system."
We responded:
"Douglas, thank you for taking the time to share this! I’m grateful for our customers who share feedback with us. We will always try to provide you with the best customer service experience possible! We appreciate your business! - Shane"
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Brittnie Shellhamer

July 28, 2025

5  out of  5
rating by Brittnie Shellhamer
"Anna was a huge help getting me cheaper rates for my auto, motorcycle and home owners so simple and easy. Thanks Anna for saving me tons of money."
We responded:
"Brittnie, So glad to hear that we were able to help you with your auto, motorcycle, and homeowners insurance about your experience with Anna! Thank you for taking the time to share! - Shane "
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Cassie Derting

July 18, 2025

5  out of  5
rating by Cassie Derting
"Alex was amazing and set us up with a great rate for both our home and auto. He made the process easy and stress-free, guiding us through every step and ensuring we got the best possible deal. His customer service was exceptional, and I felt like he genuinely cared about finding the right coverage for our needs. Highly recommend him to anyone looking for a reliable and professional agent!"
We responded:
"Cassie, Thank you so much for your wonderful feedback! Alex is thrilled to hear he could make the process easy and help you find the best rates for your home and auto insurance. We truly appreciate your recommendation and are always here to provide reliable, caring service whenever you need us! - Shane"
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Nikki Cummins

July 16, 2025

5  out of  5
rating by Nikki Cummins
"Anna west was soooo awesome. Very personable and easy to talk to. She saved me so much money!"
We responded:
"Nikki, Thank you so much for your kind words! Anna is thrilled to hear she could save you money and make the experience personable and easy. We appreciate your support and are always here to help! - Shane"
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Courtney Haynes

July 16, 2025

5  out of  5
rating by Courtney Haynes
"Always have an amazing expirence with State farm they are always quick to help and answer all my questions. No doubt they have an amazing team including Jenny and Anna. I love talking to these girls they always take care of me."
We responded:
"Courtney, Thank you so much for your kind words! We’re delighted to hear that Jenny, Anna, and the entire team consistently provide you with quick and caring service. It means a lot to us to have clients like you, and we’re always here to take care of you! - Shane"
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Mike Welliver

July 14, 2025

5  out of  5
rating by Mike Welliver
"Very professional and always quick and I feel like I'm always taken care of every time I walk in that door I appreciate you guys. Thank you."
We responded:
"Mike, we appreciate your 5-Star Review. Thank you for trusting our insurance agency!"
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Isaac Sayger

July 14, 2025

5  out of  5
rating by Isaac Sayger
"The team here is professional and very thorough. I did not have to wonder if there were additional charges for anything and they got me the best rate. And a shout out to Alex for helping with the whole process and helping me figure out the best plan for me and my family. He was very helpful and went over all the options with me to make sure I got the best rates. Thank you and your team!"
We responded:
"Isaac, Thank you for your kind words! We’re glad our team provided thorough and transparent service, and that Alex helped you find the best plan and rates for you and your family. We truly appreciate your trust and support! - Shane"
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asianna patton

July 7, 2025

5  out of  5
rating by asianna patton
"Alex was very great"
We responded:
"Asianna, Thank you for your kind words! We’re glad to hear that Alex provided great service. We appreciate you choosing us and are here whenever you need assistance! - Shane"
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Jakob Duncan

July 7, 2025

5  out of  5
rating by Jakob Duncan
"Easiest and friendliest insurance providers I have worked with. They offered me rates that I couldn’t find anywhere else. Alex and Wes have both made insurance much less stressful for me."
We responded:
"Jakob, Thank you for your wonderful feedback! We’re so glad Alex and Wes made your insurance experience easy and friendly, and that you found great rates with us. We truly appreciate your trust and look forward to continuing to make insurance stress-free for you! - Shane"
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Hannah Saad

July 3, 2025

5  out of  5
rating by Hannah Saad
"I’ve been using this office for the last four years, and the staff is very good about finding ways to save money. For example, they found that bundling an auto plan with life insurance was actually cheaper than auto alone. I was also able to easily add on my husband to my plan after we got married. I’ve had good experiences working with both Brianna and Wes."
We responded:
"Hannah, Thank you for being with us for the past four years and for sharing your positive experience! We’re glad Brianna and Wes could help you save money and make managing your policies easy, especially with life changes like adding your husband. Your trust means a lot to us, and we look forward to continuing to support you! - Shane"
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Yuxin

July 1, 2025

5  out of  5
rating by Yuxin
"I had a great experience with State Farm thanks to Alex! He was incredibly helpful and friendly throughout the entire process. Alex took the time to answer all my questions and made sure I understood my options. It’s rare to find someone so professional and personable. Highly recommend State Farm,especially if you get to work with Alex! -Omar"
We responded:
"Omar, Thank you so much for your kind words! We’re thrilled to hear that Alex provided helpful and friendly service while making sure you understood all your options. Your recommendation means a lot to us! We’re here anytime you need assistance. - Shane"
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Christi Summers

June 30, 2025

5  out of  5
rating by Christi Summers
"Very friendly and helpful in adding new vehicle to insurance policy!"
We responded:
"Christi, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! We appreciate you. - Shane"